Terms And Conditions

Terms and Conditions (“Terms”)

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://adventurepark.ie/ website, referred to as (“us”, “we”, or “our”). 

Company Information

Adventure Park

Watergrasshill

Co. Cork

Ireland.

Email: mail@adventurepark.ie

Adventure Park at Kartworld has been purpose built for year round entertainment, outdoor and indoor. For more than two decades Adventure Park has been delivering fun and excitement to the masses. Home to a unique range of adventure activities, Adventure Park is the only facility of its kind in Europe! Adventure Park delivers a one of a kind experience to all ages and can cater for all manner of events. Group events, corporate, school tours, youth clubs to stag do weekends, hen parties and fun filled family days out. You name it, we have it covered.

We welcome you to browse our website and get in touch with our team if you want to make a booking or have any questions or queries. 

Intellectual property rights belong to ‘Adventure Park’

The content of this Website is the copyright of ‘Adventure Park’ The copyright of any material must remain on all reproductions of material downloaded from this Website (“Material”). You may download, store and use the Material for your own personal use and research or that of your firm or company. You may not republish, retransmit, redistribute or otherwise make the Material available to any other party or make the same available on any Website, online service or bulletin board of your own or of any other party or make the same available in hardcopy or on any other media without the express prior written consent of ‘Adventure Park’.

Nothing on this Website constitutes advice, nor does the transmission, downloading, or sending of any information or the Material create any contractual relationship. Adventure Park accepts no liability or responsibility whatsoever for any loss or damage suffered by any user of the information contained on this Website or the material purchased herein. By continuing to use this Website you are deemed to accept the above terms and conditions.

You acknowledge and agree that all rights in the content of this website belong to Adventure Park and that the modification, adaptation, public communication, distribution, sale, rental and any other intellectual property rights made by the user without the consent of Adventure Park is prohibited. 

This website and its contents are protected by copyright law and copyright of Adventure Park. All rights reserved. Please consult our Privacy Policy / Cookie Policy for further information. You may contact Adventure Park by emailing the team or phoning with the contact details above.

If you have any queries regarding the quality of goods/services provided, please contact our team directly and we would be happy to resolve any issues..

Please contact our team if you have any queries regarding the delivery of goods ordered online via our shop pages.

Online ordering process:

You will be informed via email by Adventure Park about the details of your online purchase (team registration) including:

Receipt

Cost 

Third party payment processor

Our contact details

Cancellation procedures

All purchases include VAT if relevant, and will be displayed during the payment process.  When completing a team registration payment, you will be asked to accept our terms and conditions. It is important that all teams have read the registration pack that was sent during the application process.  The latest copy of these general terms and conditions are to be found on our website.

Only persons of a legal age can purchase items online. Teams are required to be over the age of 16.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the online Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the Terms then you may not access the Service.

Purchases

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your personal contact details and payment details through a 3rd Party Payment site (currently Stripe).

All our usual terms and conditions and policies apply to all purchases..

Acceptable use

You must not:

(a) use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;

(b) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

(c) use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;

(d) [conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent];

(e) [access or otherwise interact with our website using any robot, spider or other automated means[, except for the purpose of [search engine indexing];

(f) [violate the directives set out in the robots.txt file for our website]; or

(g) [use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing)].

4.2 You must not use data collected from our website to contact individuals, companies or other persons or entities.

4.3 You must ensure that all the information you supply to us through our website, or in relation to our website, is [true, accurate, current, complete and non-misleading].

Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for the accuracy of this ’content’.   

Links To Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by Adventure Park. There may be mentions of event sponsors who have paid to be mentioned in relation to the event. 

Adventure Park has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Adventure Park shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Changes

We reserve the right, at our sole discretion, to replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. 

Contact Us

If you have any questions about these Terms, please contact us at mail@adventurepark.ie


PRIVACY POLICY

Adventure Park is committed to protecting and respecting your privacy. We wish to be transparent on how we process your data and show you that we are accountable with the GDPR in relation to not only processing your data but ensuring you understand your rights as a client.

It is the intention of this privacy statement to explain to you the information practices of ‘Adventure Park’ in relation to the information we collect about you.

For the purposes of the GDPR, the data controller is;

Adventure Park

Watergrasshill

Co. Cork.

Ireland.

You can email us at mail@adventurepark.ie

In this document “we”, “our”, or “us” refer to Adventure Park. Please read this statement carefully as this sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

WHO ARE WE?

Adventure Park at Kartworld has been purpose built for year round entertainment, outdoor and indoor. For more than two decades Adventure Park has been delivering fun and excitement to the masses. Home to a unique range of adventure activities, Adventure Park is the only facility of its kind in Europe! Adventure Park delivers a one of a kind experience to all ages and can cater for all manner of events. Group events, corporate, school tours, youth clubs to stag do weekends, hen parties and fun filled family days out. You name it, we have it covered.

ACCURACY OF YOUR PERSONAL DATA

Please keep us up to date with any changes to your personal data, this allows us to ensure that your personal data is kept accurate and up to date.

PURPOSE FOR PROCESSING YOUR DATA

Personal data refers to any information relating to an identified or identifiable natural person (Data Subject). An identifiable natural person is one who can be identified, directly or indirectly, in particular in reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

In order for us to provide a service to you, we require certain information about you that is classed as personal information.

How we collect your data

How we get the information and why we have it

Direct interactions

You may provide us with your personal information when you;

• Fill in the query form on our website

• Correspond with us via email, phone or otherwise

• Meet with us on a one-to-one and provide us with your business card, for example.

• Send your cv to us in order to apply for work

Most of the personal information we process is provided to us directly by you, however, we may also receive personal information indirectly, from the following sources in the following scenarios:

Facebook, Instagram and Google

From visiting these pages, or interacting with us, you are passing information on to us via the above platforms, these are known as cookies. This type of information is technical data about your computer equipment, browsing actions and preferences.

We also may have access to your publicly available details from these sources.

WHY ARE WE PROCESSING YOUR DATA? OUR LEGAL BASIS.

We are required to determine the legal basis for which we process different categories of your personal information, and to notify you of the basis for each category.

Most of the personal information we process is provided to us directly by you for one of the following reasons:

We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract

Additionally, we may aggregate this information in a general way and use it to provide class information, for example, to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable.

We may share this information with third parties in order to process the purchasing transaction of our services. These companies must also adhere to the same data protection legislation.

We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

Information we process for the purposes of legitimate interests.

We may process the information on the basis there is a legitimate interest, either to you or to us, in doing so.

Where we process your information on this basis, we do so after having given careful consideration

to:

• whether the same objective could be achieved through other means

• whether processing (or not processing) might cause you harm

• whether you would expect us to process your data, and whether you would consider it reasonable to do so

For example, we may process your data on this basis for the purpose of;

• necessary administration of our business – for example, creating your client account

• responding to unsolicited communication from you which we believe you would expect a response

• Processing payments and invoices

Information we process because we have your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide with more information about our business, including job opportunities, our products and services, you provide your consent to us to process information that may be personal information.

Wherever possible, we aim to obtain your explicit consent to process this information, for example by asking you to agree to our use of cookies.

Sometimes you might give your consent implicitly, such as when you send us a message by email to which you would reasonably expect us to reply

You may also consent to have your data used in order to receive information on a new product offering that we think may suit you.

Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally.

We continue to process your information on this basis until you withdraw your consent, or it can be reasonably assumed that your consent no longer exists.

You may withdraw your consent at any time by instructing us at mail@adventurepark.ie

Information we process because we have a legal obligation

We may be required to give information to legal and regulatory authorities if they so request and are subject to the correct authorisation

What we do with the information

• verify your identity for security purposes verify your identity for security purposes,

• provide you with our services

• keep our website safe and secure

We may share your personal data with selected business associates, suppliers and contractors to provide you with our services. For example, these business partners may include our web hosting provider and our IT Cloud service providers.

HOW WILL Adventure Park USE THE PERSONAL DATA IT COLLECTS ABOUT ME?

Adventure Park will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than necessary. For information on the time periods, your data is held for please contact us at mail@adventurepark.ie

Special Categories of personal data

If we collect any special categories of personal data (eg. Health, political opinions, trade union membership – financial information is not classified as special categories of personal data) we will ensure we receive your explicit consent.

Data Transfers

In some circumstances, it may be necessary for us to transfer your data outside the European Economic Area (EEA). We will only transfer data to receivers that are in countries approved by the EU Commission, or where there are the appropriate safeguards in place to protect your personal data. For further information on these appropriate safeguards, please email mail@adventurepark.ie

Your data protection rights

Under data protection law, you have rights including:

• Your right of access – You have the right to ask us for copies of your personal information

• Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

• Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances

• Your right to object – You have the right to ask us to stop processing your personal data for profiling or direct marketing

• Your right to restriction of processing – You have the right to object to the processing of your personal data in certain circumstances

• Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have

one month to respond to you. Exemptions may apply if the information requested is considered excessive or repetitive.

Please contact us if you wish to make a request.

How to complain

You can also complain to the Data Protection Commission if you are unhappy with how we have used your data.

The Data Protection Commission address:

21 Fitzwilliam Square South

Dublin 2

D02 RD28

Cookie Policy

Please read this cookie policy carefully before using the Adventure Park website.

WHAT ARE COOKIES?

Cookies are simple text files that are stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, the website’s domain name, and some digits and numbers.

WHAT TYPES OF COOKIES DO WE USE?

We may use a variety of cookie types outlined below at different times.

Necessary cookies

Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account.

Functionality cookies

Functionality cookies let us operate the site in accordance with the choices you make. For example, we will recognize your username and remember how you customise the site during future visits.

Analytical cookies

These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the website.

HOW TO DELETE COOKIES?

If you want to restrict or block the cookies that are set by our website, you can do so through your browser setting. Alternatively, you can visit www.internetcookies.org, which contains comprehensive information on how to do this on a wide variety of browsers and devices. You will find general information about cookies and details on how to delete cookies from your device.

Contacting us

If you have any questions about this policy or our use of cookies, please contact us via email at mail@adventurepark.ie

Privacy Policy statement changes

Adventure Park may change this policy from time to time. When such a change is made, we will post a revised version online. Changes will be effective from the point at which they are posted. It is your responsibility to review this privacy policy periodically, so you are aware of any changes. By using our services, you agree to this privacy policy.